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About West End

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About the Staff
Board of Directors | The Officers | Commercial and Retail Services | Technology | Hagerstown Branch | Liberty Branch | Finance Department | Human Resources | Marketing Department | Maintenance

We have earned a reputation for putting our customers first because we know that people not only make the difference, they are the difference. On this page, we would like to introduce the people at West End Bank, S.B. that make the difference for our customers.

The Board of Directors, with over 70 years of combined dedicated service to the staff and customers, leads the way in demonstrating that the real difference at West End Bank, S.B. is our focus on the person.

The Officers, always accessible and approachable, endorse this philosophy on a daily basis in interactions with staff, customers, and the community at large.

From Tellers and Customer Service staff; throughout the Loan Department, Marketing Department and Finance; whether in Hagerstown, Liberty,or Richmond, the same theme plays out again and again on the faces and in the actions of our people - At West End Bank, S.B., People Make The Difference.


Board of Directors

John L. Hitch, Chairman of the Board
John P. McBride, President and CEO
Rick Ahaus
Mike Allen

Joan Bartel

Tom Cox


Richard Siebert - Director Emeritus


Officers
John P. McBride
President and CEO

Tim Frame
Senior Vice President - Chief Lending Officer and Senior Retail Manager

Shelley Miller
Senior Vice President - Chief Financial Officer


Robin Henry
Senior Vice President - Human Resource Director/Executive Assistant to the President

Jeff Jenkins
Vice President - Retail Loan Manager

Susan Cappa
Vice President - Retail Branch Administrator

Beth Newton
Vice President - Operations Manager

Jonathan Meade
Vice President - nformation Technology Manager

Susan K. Haskett
Vice President - Marketing Director

Debbi Garrison
Assistant Vice President - Assistant Operations Manager

Emilee B. Keiser
Assistant Vice President - Senior Credit Analyst

Nikka Alcorn
Officer - Loan Originator

Brad Wilson
Officer - Collection Manager/Loan Originator

Margaret Maddux
Compliance Officer

Finance/Operations/Compliance

Shelley Miller
Senior Vice President - Chief Financial Officer

Beth Newton
Vice President - Operations Manager

Debbi Garrison
Assistant Vice President - Assistant Operations Manager

Margaret Maddux
Compliance Officer

Kristin Alderson
Service Bureau Coordinator

Marianne Kuntz
Finance Administrative Assistant

Tracy Jones
Senior Accountant

Diana Griffin
Operations Representative

Armetta Nicholson
Operations Representative

Kim Johnson
Operations Representative

Carole Kramer
Operations Representative

Sarah Corder
Operations Representative

Patty Siefert
Loan Operations Representative

Amanda Steele
Loan Operations Representative

Nancy Snow
Loan Operations Representative

Commercial and Retail Services

Tim Frame
Senior Vice President - Chief Lending Officer and Senior Retail Manager

Jeff Jenkins
Vice President - Retail Loan Manager

Ben Brock
Commercial Loan Officer

Emilee Keiser
Assistant Vice President - Senior Credit Analyst


Nikka Alcorn
Officer - Loan Originator

Brad Wilson
Officer - Collections Manager/Loan Originator

Heather Strait
Loan Adjustor

Gillis King
Loan Adjustor

Pam Scott
Retail Lending Clerk

Main Office Retail Banking Staff

Susan Cappa
Vice President - Retail Branch Administrator

Suzanna Osborn
Personal Banker

Sarah Madden
Customer Service Representative II

Amber Morefield
Senior Teller/Customer Service Representative I

Tellers at the Main Office 

Jackie Dubois, Megan Dargie, Janet Robinson, Carla Gillespie and Rhett Shcroeder


Hagerstown Office
Cindy Mendenhall
Branch Manager

Emily Kidd, Melinda Bradway, Cindy Hubbard, Liz Malkemus- Tellers

Brian Duncan - Maintenance


 East Side Office
Tina Beach
Branch Manager

Gale Ramsey - Customer Service Representative
Susanne Williams - Senior Teller
April Cox, Luanne Emerson Smith, Audita Tran, Ashley Michael - Tellers

Liberty Office
Sherri Lahman
Branch Manager 
Charlane Brenegan - Customer Service Representative 
                                                                                                                                      
Judy Stang - Senior Teller
Becky Moore, Connie Powers and Tammy Hartman - Tellers

Bob Wilson - Maintenance

Human Resources
Robin Henry
Senior Vice President - Human Resource Director/Executive Assistant to the President

Pam Murphy
Administrative Assistant

Myra Miller

Receptionist

Technology
Jonathan Meade
Vice President - Information Technology Manager

Jacob Richwine
Technology Support

Tom Bowlby
Document Clerk

Marketing                                          

Susan K. Haskett
Vice President - Marketing Director

Maintenance
Donald Back, Jim Krick, Dave Shake

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